How to configure additional email in Jira Service Desk Cloud and assign email address to a channel
Reference: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Configure-more-than-one-email-channels-in-a-project/qaq-p/690096#U1203155
1. Create email alias to main Service Desk email address Example:
Service Desk Email Address: devops@mydomain.atlassian.net
Email Alias: devops@socialadoption.com, create forwarder to devops@mydomain.atlassian.net
2. Invite User […]