The Nielsen Norman Group has just released a new report called
Enterprise 2.0: Social Software on Intranets
This report collects best practices for how to design social features for intranets, including:
- Blogs
- Microblogging (intranet equivalents of Twitter)
- News feeds (RSS)
- Wikis
- Social networks (intranet equivalents of Facebook)
- Tagging and social bookmarking
The report also covers:
- integration of these features with the overall intranet
- adapting Web 2.0 to a company’s culture
- community management
- governance issues
Read Jakob Nielsen’s Alertbox about the report
Sun actively participated in the report and following topics will be covered
SunSpace – Sun’s social community platform for customer engineering
Sweet – Sun’s internal microblogging pilot
Community Equity – Sun’s innovative value system for Online communities
Onestop – Sun’s most valuable technical community
SLX – Sun’s online video sharing platform
This is an excellent and valuable report and will help you to turn our old fashioned Intranet into vibrant communities :-)