From Social Media to Social Business – FHNW CAS IT presentation


Today I had again the pleasure to give a lecture on how to define and implement and enterprise wide Social Business Strategy at the CAS IT Management Class in Olten, Switzerland.

The presentation covers a 3 point strategy and real customer use case examples on how to socially enable your processes to make your business more effective and efficient

The presentation is based on the original version from June 2013 but has a few new slides around Open Source Social Analytics Tools.  Enjoy :-)